Role Overview

We are seeking a dynamic communications and marketing professional who can lead, develop and deliver Medair UK’s external engagement with various audiences, across multiple platforms, with a particular focus on digital and social media. Working with the Head of Engagement, and the rest of the Medair UK team, you will help deliver Medair UK’s strategic goals and generate financial, personnel and prayer support and awareness for Medair and its life-saving work assisting some of the world’s most vulnerable people.

Purpose

To lead, develop and deliver Medair UK’s external engagement with the aim of generating financial, personnel and prayer support and awareness. Ensuring that Medair UK’s marketing and communications activities are aligned with Medair’s UK overarching strategic plan, annual operating plans and the Medair strategy.

Medair United Kingdom

Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair, which brings life-saving relief and recovery to communities devastated by natural disasters, conflicts, and other crises. Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. Medair is a humanitarian organisation inspired by Christian faith. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. For more details on our work, see uk.medair.org.

About you

You will have a proven track record in communications and marketing, in particular digital marketing. You will be a compelling written communicator and have well-developed project management skills. You will be creative, innovative and able to generate new, inspiring content which encourages people to engage with Medair’s life-saving work. You will have an understanding of the humanitarian sector, as well as what motivates people’s involvement and generosity and you will be able to use these to engage supporters. You will be inspired by, and in full agreement with, Medair’s Christian values and ethos.

Workplace & Conditions

Based in Kennington, South West London.

  • This is a position based in Kennington, SW London with possible UK and international travel.
  • Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis and opportunity, particularly evening and weekends.
  • Only those eligible to work in the UK can apply.

Starting Date & Initial Contract Details

By 1st May 2019.

Part-time: 3 days per week; flexible working hours available

£36,912.96 per annum full time (pro rata for 3 days per week, i.e.: £22,147.78)

Key Activity Areas

The role holder will have an important contribution to make in inputting into Medair UK’s fundraising plan and supporter journey.

 

Digital Communications and Marketing

  • Develop, implement, manage and review Medair UK’s digital communications and marketing plan and activities:
  • Develop and deliver strategy, plan and content for Medair UK’s social media accounts (Facebook, Twitter, Instagram, LinkedIn) engaging supporters around the “pray, give, go” message, scheduling daily postings on these social media platforms.
  • Ensure that Medair UK’s digital platforms support and enhance the supporter journey and experience of new and existing supporters.
  • In liaison with the rest of the Medair UK team, make the Medair UK website inspiring to readers, develop and update the website pages, ensuring they are locally appropriate and in line with overall Medair strategy, maximising supporter engagement through the Medair UK website
  • In liaison with the rest of the Medair UK team, develop inspiring e-mail communications including e-fundraising content and activity which aligns with Medair UK’s annual fundraising plan and which maximises supporter engagement.
  • Ensure Medair News, Medair Prayer, and other relevant print based materials are made accessible to Medair’s supporters and partners in various digital formats.
  • Generate ideas for, write concept briefs for, and oversee the production of, engaging video content for use on Medair UK’s digital platforms.
  • Create, maintain and develop Medair UK’s communications calendar.
  • Develop and maintain links with Medair’s Communication Officers in the field, with a view to leveraging appropriate communications content from the field for use by Medair UK across its various digital platforms.
  • In conjunction with the Engagement Support Officer – Churches, develop and maintain links with UK nationals working as International Relief Staff with a view to leveraging appropriate communications content from the field for use by Medair UK across its various digital platforms.
  • In conjunction with the Engagement Support Officer – Churches, maintain links with Medair Alumni, as appropriate, with a view to leveraging communications content for Medair UK’s various digital platforms.
  • Act as the main point of contact within Medair UK with Global Support Office for all matters relating to the Medair UK website.
  • In liaison with the rest of the Medair UK team, develop and maintain Medair UK’s presence on key partners’ digital platforms, ensuring compelling content and currency and appropriateness of messaging about Medair and its work.

 

Print Communications and Marketing

  • Act as the point of contact within Medair UK for ensuring brand accuracy, tone and appropriateness of messaging for all published materials and communications.
  • In liaison with the rest of Medair UK team, ensure that all Medair UK’s print materials and publications are well-designed, printed and distributed in a timely manner and within budget.
  • Work with external suppliers, including designers, printers, freelancers, etc., to generate marketing literature and campaign materials.

 

Events

  • Contribute to the planning and delivery of Medair UK’s portfolio of events.
  • Line manage the Events Officer.

 

Tasks common to all staff

  • Act as an ambassador for Medair UK at all times when liaising externally and internally.
  • Ensure consistent implementation of the Medair brand across all relevant activities.
  • Record information as necessary and comply at all times with requirements for handling personal / sensitive data.

Qualifications

  • Degree or equivalent
  • Substantial experience in a marketing or communications role, preferably within the charity sector, ideally in an international relief / development organisation or Christian agency.
  • Strong working knowledge of English (spoken and written).

Experience

ESSENTIAL:

  • Inspired by and in full agreement with Medair’s Christian values and ethos.
  • Substantial experience in a marketing or communications role, preferably within the charity sector, ideally in an international relief / development organisation or Christian agency.
  • Substantial experience of planning, implementing and evaluating digital marketing campaigns across a range of channels, targeting UK audiences, and increasing visibility.
  • Proven track record of generating engagement through communications and marketing activity.
  • Ability to generate design and campaign briefs, write and review digital content and evaluate artwork, providing feedback.
  • Line management experience.
  • Budget management and experience of dealing with designers, developers and other suppliers, negotiating costs and managing relationships to ensure positive outcomes.
  • Understanding of humanitarian issues.
  • Ability to build and maintain effective and collaborative relationships internally and externally.
  • Willing to contribute to the spiritual life of the team including prayer meetings.

DESIRABLE:

  • Professional marketing, communications or project management qualification.
  • Understanding of graphic design and multimedia including video production and editing
  • Direct experience in relief / development work.
  • Links with potentially supportive individuals / organisations / networks / forums / platforms.
  • Driving licence.

Application Process

Please email a covering letter (maximum of two pages) explaining your motivation for applying and your proven aptitude for the role, together with your CV, to adrian.gannon@medair.org with the email title “Application for Communications & Marketing Manager” by 10am on Monday 11th February 2019. Please also state where you saw the job advertised. (Interviews may be conducted on 28th February or 1st March 2019.)

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.